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244: The Coaching Habit by Michael Bungay Stanier
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00:00:00
- Okay, Mike, we're back.
00:00:01
You went to a summit for new media,
00:00:08
which is very vague and interesting and ethereal,
00:00:14
but I saw you posting about it,
00:00:15
so that seemed really cool.
00:00:16
I saw you posting a bunch of sketch notes about it,
00:00:18
so that seems cool.
00:00:19
Any interesting thoughts about the new media summit?
00:00:22
Like real quick before we get started.
00:00:24
- Okay.
00:00:27
- So it used to be the newsletter marketing summit.
00:00:31
That's what it was launched as last year.
00:00:34
This year, it was rebranded to the new media summit,
00:00:37
and I like this conference a lot.
00:00:40
- Okay.
00:00:41
- It's a little bit different.
00:00:42
It's not a pure creator conference,
00:00:45
so there are a handful of independent creators there.
00:00:48
There's also a lot of people who run very, very big companies.
00:00:55
Sam Parspoke, he's the one who founded the Hustle.
00:00:59
Cody Sanchez was the closing speaker this year.
00:01:04
She's the main street millionaire and contrarian thinking,
00:01:08
and really, really big audiences, big names.
00:01:13
She's got seven, eight people who follow her around
00:01:16
all the time in our constantly recording her
00:01:18
to chop it up into media, like one of those people.
00:01:21
- Alex Hormozi style, but she was amazing.
00:01:27
The stuff that she shared from the stage
00:01:28
was really, really good.
00:01:30
I think it's interesting, though,
00:01:31
because that particular conference,
00:01:33
what that broad range of people gives you
00:01:36
is a wide range of perspectives on lots of different things.
00:01:41
Like the very first speaker was this person
00:01:43
who was talking about how they're using AI.
00:01:45
I think I talked a little bit about this in the pro show,
00:01:47
but just real briefly, using AI to create
00:01:52
a digital clone of themselves
00:01:53
so they never have to create short form video content ever again.
00:01:57
But then there's a lot of people from the same stage
00:01:59
who are like, yeah, you can't just automate your content.
00:02:04
You have to be the one who makes it.
00:02:06
So you get a lot of differing opinions
00:02:08
and nobody's like right, per se,
00:02:11
because AI is the point that the initial speaker made
00:02:16
was that you can sit on your high horse,
00:02:20
about, I'm not gonna use AI for stuff,
00:02:22
but he's like, the AI revolution is here.
00:02:23
So you may as well figure out how to use it.
00:02:27
So it's like, there's a through line there,
00:02:30
which I think is really valuable,
00:02:32
which is a little bit different
00:02:34
than the echo chamber that you get
00:02:36
at some very niche events.
00:02:39
So there's a lot that happened at that event,
00:02:42
and there's a lot that I still need to process
00:02:45
because I got back just a couple of days ago
00:02:48
as we record this.
00:02:49
And I did take the sketch notes,
00:02:51
so I wrote about those in my newsletter.
00:02:54
And yeah, I've got a lot of wheels still turning,
00:02:59
but I do like this event a lot,
00:03:01
and I would recommend if people are interested
00:03:04
in any sort of marketing, media, promotion,
00:03:08
it's a good event.
00:03:11
And it was in Austin, Texas,
00:03:12
so I ate lots and lots of great barbecue.
00:03:15
- Great barbecue?
00:03:16
Yeah, for sure, yeah, for sure, barbecue.
00:03:19
All right, well, that's awesome.
00:03:20
All right, well, I guess without further ado,
00:03:22
I mean, we should move into a follow-up.
00:03:24
I did your PKM quiz, okay?
00:03:28
So that was my only follow-up item that I had to do
00:03:31
because there was nothing from the last book
00:03:35
for me for follow-up.
00:03:36
So yeah, so the quiz,
00:03:39
just real briefly, initial thoughts on what it gave you,
00:03:42
did you feel like it was helpful?
00:03:45
What sort of insights did you get, you know?
00:03:49
- I mean, like, I don't know if I got many insights
00:03:52
out of doing the quiz on my side,
00:03:54
other than it made me think about the way I use Obsidian,
00:03:57
or the way I don't use Obsidian.
00:03:59
So it's like, that was good.
00:04:02
I really kind of went into it going like,
00:04:04
I wonder how Mike's gonna use this stuff.
00:04:06
I wonder how Mike's gonna use this stuff.
00:04:07
And I'm still trying to figure it out.
00:04:09
That's why I ask, like I put something together.
00:04:11
I think this could be useful,
00:04:12
but I'd like to know if it's useful.
00:04:15
- Well, I mean, there is a,
00:04:17
like the thing you have with Obsidian,
00:04:19
so where this, I think adds a lot of value is,
00:04:23
people who use Obsidian are very committed to Obsidian.
00:04:26
Like, they love it.
00:04:27
It is like a tool, you know, it is their tool of tool
00:04:30
if they've chosen the Obsidian.
00:04:31
So I think you've got that going for you
00:04:34
that no matter what you put out,
00:04:35
and I don't mean this in a way of like, don't try,
00:04:38
what I mean this is like, no matter what you put out,
00:04:40
people are gonna find it valuable.
00:04:41
The people who care about Obsidian are gonna find it valuable.
00:04:43
But I agree with you, like, what do you wanna say?
00:04:48
And how do you wanna say it?
00:04:49
And like, it would be also interesting, like,
00:04:53
can you give me rough numbers you're willing to share?
00:04:55
Like, did you get 100 people that filled it out?
00:04:57
Did you get 50 people that filled it out?
00:04:58
Like-- - Oh man, to be honest,
00:05:00
I don't even know, I'd have to look.
00:05:02
I can do that quick.
00:05:04
- Yeah, you don't have to.
00:05:05
Like, you don't have to.
00:05:06
I'm just curious, it's like,
00:05:07
that's an interesting thing too.
00:05:10
I think it was a cool idea though.
00:05:11
Like, so hopefully, and I know it's gonna turn into something,
00:05:14
but like, regardless, I think you should learn from what you,
00:05:19
whatever you got this year,
00:05:20
put the thing out and then do it again next year,
00:05:21
and then do it again the next year,
00:05:22
and then do it again the next year.
00:05:24
- All right, yeah, I can't tell you actually,
00:05:26
because when I go to score app,
00:05:28
it says that the site cannot be reached,
00:05:30
so that's not correct.
00:05:31
(laughing)
00:05:33
We'll solve that problem later.
00:05:36
- Yeah, but yeah, I am trying all sorts
00:05:39
of all sorts of stuff.
00:05:41
I want to experiment a little bit more.
00:05:43
- That's good, no, I liked it.
00:05:45
- I did it, I had a couple action items,
00:05:48
so one was to consider the feed deck app
00:05:51
that we talked about, I think last time in the Pro Show
00:05:54
as a test flight, and the test flight is live.
00:06:00
- And I'm using it.
00:06:02
- Are you? - Are you okay?
00:06:02
- Yeah, yeah, I told you I was, right?
00:06:05
Did you see my feedback on the test flight?
00:06:08
I said just do that. - I haven't logged in
00:06:09
on the test flight, so I've been on vacation,
00:06:11
and then I went to New Media Summit.
00:06:12
This is my first day back as we record this,
00:06:14
so I haven't had a chance to get caught up yet.
00:06:17
- I sent you some feedback
00:06:18
that just some really quirky things.
00:06:20
I can't remember what they are,
00:06:21
but you can't enter F in, right?
00:06:25
It pulls up the filter thing, right?
00:06:27
So if I try to type Frank, it'll pull up the filter thing
00:06:31
automatically, 'cause it's like a shortcut key
00:06:34
that's super hard coded.
00:06:36
I was like, "Well, can I do lowercase F or bigger?"
00:06:39
But that's not the point.
00:06:41
My point wasn't to call it flaws.
00:06:43
My point was to say, "It's cool.
00:06:45
"It sucks in exactly what you want it to suck in,
00:06:47
"and it puts it in a timeline
00:06:49
"the way you want it to put it in a timeline."
00:06:50
- Yeah, so I tried to do Gmail style keyboard shortcuts,
00:06:57
so really easy shortcuts for everything.
00:07:01
I remember having that chat with Claude,
00:07:04
and it wanted to use command F or something,
00:07:06
and I was like, "No, just make it F."
00:07:09
So I didn't know why I didn't think about that.
00:07:11
Yeah, obviously, if I have a shortcut in the app
00:07:14
that uses the F key, you're not gonna be able to enter F
00:07:17
when you're creating your list, I'm assuming, right?
00:07:20
- Yeah, it definitely used F,
00:07:22
but I didn't write the letter F on anything.
00:07:26
So it was just like, it's goofy stuff
00:07:28
that when you're making it for you,
00:07:31
and you're having fun and just goofing around,
00:07:34
you just don't find that stuff, and when I get that, yeah.
00:07:37
- So for people who are interested in that, by the way,
00:07:41
it's a very limited test flight.
00:07:44
I'm not gonna make it open to everybody,
00:07:46
but if you want access to it, I guess the first thing
00:07:51
to do would be to join the email list,
00:07:52
I'm gonna open it up to people on my email list pretty soon,
00:07:55
I think, but essentially what it is is,
00:07:59
and I didn't think anyone would ever want this,
00:08:02
but I have my super note nomad that I really love,
00:08:06
and I wanted to set up a relater workflow
00:08:09
that used my super note nomad.
00:08:11
So the only app that really works well
00:08:13
on the super note nomad is Instapaper,
00:08:15
Readwise Reader, kind of, but not really.
00:08:17
So I wanted to build something
00:08:20
that had an Oliver Berkman style,
00:08:22
all these things are in the river,
00:08:23
you just see something you like,
00:08:25
and you send it somewhere to read later, okay?
00:08:27
That's what it is, it's a timeline,
00:08:29
a chronological timeline that pulls in Macedon,
00:08:32
blue sky, sub-redits that you are subscribed to,
00:08:38
specific YouTube channels that you're subscribed to,
00:08:42
and RSS feeds, RSS, yep.
00:08:44
And then you can, from the keyboard,
00:08:47
you can apply filters, so you can see just the things
00:08:50
that match the criteria, hence the F-keyboard,
00:08:52
the F-key, that causes conflicts for Corey,
00:08:57
and then you hit the S-key and it sends it to,
00:09:00
it was Instapaper, but I think I added a couple others
00:09:02
before I opened up the test flights,
00:09:03
like Readwise Reader or, what's the other one, Pocket?
00:09:07
Are you using Readwise Reader, by the way?
00:09:09
- No, I stopped using Readwise.
00:09:11
- Okay, so what's the one that you're using?
00:09:13
- No, I'm just using your system.
00:09:16
- So Instapaper, right?
00:09:18
- No, I'm not sending it anywhere.
00:09:20
I'm just reading it out of yours.
00:09:22
- God, okay. - I'm consuming it
00:09:23
out of yours, yeah.
00:09:25
- Okay, well. - Which I'm liking it.
00:09:26
- That's cool. (laughs)
00:09:28
- Yeah.
00:09:30
- So yeah, that's what it is,
00:09:31
and I gave it the name Feed Deck, I don't know why,
00:09:35
just sounded kind of cool. (laughs)
00:09:39
So yeah, that was my first action item.
00:09:40
The second one was to read Walden.
00:09:42
I started reading Walden, dude, I do not like this book.
00:09:45
(laughs)
00:09:47
The first chapter is 90 pages long,
00:09:50
and there's some funny stuff in there, funny,
00:09:54
like there was one specific quote
00:09:55
that I was reading it at the pool,
00:09:57
we were on vacation, I just cracked up laughing,
00:09:59
and then I read it out loud to everyone who was nearby,
00:10:01
and they left the same way.
00:10:05
But other than that, like,
00:10:06
I'm not getting anything out of this book.
00:10:09
So I think I'm probably not gonna finish this one,
00:10:13
but I attempted it.
00:10:16
The other thing I have to mention here,
00:10:18
this isn't actually an action item, but--
00:10:19
- Hold on, time out.
00:10:20
- Okay.
00:10:21
- I'm proud of you for attempting that,
00:10:22
because I told you last time.
00:10:24
- You did. - There's no way.
00:10:26
Like, there's no way I'm even going after that one,
00:10:28
so I'm proud of you for attempting.
00:10:30
Good job, put it on the shelf, or throw it in the trash,
00:10:33
or donate it to the library, just get rid of it.
00:10:35
It's gone, get it out of here.
00:10:37
Okay, no, do your-- - All right.
00:10:39
The other thing that I want to mention here real briefly
00:10:42
is that starting April 6th, Rachel and I
00:10:47
are going to be leading another life-themed cohort.
00:10:50
So this is gonna take place in the library,
00:10:52
which is my private PCAM community.
00:10:55
I made some changes to the library,
00:10:57
so depending on when you are listening to this,
00:11:00
you may or may not actually be able to join it.
00:11:03
I closed enrollment for the library,
00:11:06
and I'm gonna open it basically
00:11:07
when we do one of these cohorts.
00:11:09
And I have heard a long time ago
00:11:11
that I should close enrollment,
00:11:12
but I kind of put it off as like,
00:11:13
that just feels arbitrary.
00:11:15
But then I realized something.
00:11:17
And that is that it's a much better experience
00:11:21
for people who join the library
00:11:23
when they join at the beginning of one of these cohorts,
00:11:26
because there's a whole bunch of people there
00:11:28
that are new, they're all posting about,
00:11:30
"Hey, this is who I am, what I'm hoping to get out of it."
00:11:33
They're all going through this stuff together,
00:11:35
and those are the people who really
00:11:37
get more out of the experience.
00:11:39
So I think that's what I'm gonna do,
00:11:40
is I'm gonna basically just close it
00:11:41
and then open it periodically
00:11:43
when I do one of these cohorts.
00:11:46
So the life-themed cohorts,
00:11:47
practical PCAM cohorts, stuff like that.
00:11:49
The life-themed cohort is the next one's gonna happen,
00:11:51
it's gonna start April 6th.
00:11:52
So probably about a week before that,
00:11:54
I will open up enrollment to the library again.
00:11:56
And if you want to join or join the wait list,
00:12:00
if it's not currently open,
00:12:01
just go to library.practicalpkm.com.
00:12:04
The cost for the cohort, by the way,
00:12:06
I don't charge a bunch of money to join the cohort,
00:12:09
you just need to be a library member.
00:12:12
And the cost of the library,
00:12:13
the pro tier, which is the one that has access to the cohorts,
00:12:16
I'm selling it $49 a month, but you pay quarterly.
00:12:19
So it's $147, you will not find another cohort
00:12:22
on the internet for $147.
00:12:27
So you join that and then you can cancel at any time
00:12:31
after that, but you get access to everything,
00:12:32
not just the live cohort,
00:12:34
but all my courses, life HQ, all that kind of stuff as well.
00:12:38
Wonderful.
00:12:39
All right, you ready to get into a book?
00:12:42
Let's do it, let's talk about the coaching habit.
00:12:45
All right, so the coaching habit is our book for today.
00:12:48
This book is by Michael Bungay Stanier.
00:12:52
The full title of the book is The Coaching Habit.
00:12:54
Say less, ask more, change the way you lead forever.
00:12:58
The book is from 2016 and it comes out of the work
00:13:03
that he and his team do with managers
00:13:07
and helping managers think about how to coach.
00:13:09
And then there is a consulting firm called Box of Crayons
00:13:14
that is referenced a lot of times in the book
00:13:17
that plays the name ever for a consulting firm, by the way.
00:13:20
It really is a cool name.
00:13:21
I actually went and looked up Box of Crayons
00:13:22
just 'cause I was like, man, this has to be a cool place,
00:13:25
which they've got like a million and a half coaches.
00:13:27
If you look at like their list of coaches,
00:13:30
it's crazy how many they have.
00:13:32
But that's where this book comes from.
00:13:35
And the book essentially is this idea of,
00:13:41
okay, if we're going to lead people,
00:13:42
if we're going to coach people,
00:13:44
if we're going to get into these interactions with people,
00:13:47
it's what it says on the tin.
00:13:49
I mean, it's, hey, you're talking too much.
00:13:52
You're trying to solve too many problems.
00:13:55
You need to just ask people more questions.
00:13:58
Not to like go too far too fast,
00:14:01
but I mean, it's seven questions.
00:14:04
And the whole book is structured around these seven questions
00:14:07
and an introduction and a conclusion.
00:14:09
And it's a very straightforward book.
00:14:11
It's a very cookie cutter,
00:14:14
but I don't mean it in a bad way.
00:14:15
Like it's, I mean, the chapters are very cookie cutter.
00:14:18
Like they are people like cookies.
00:14:20
Uh huh.
00:14:21
Yeah, I mean, like it is, it is exactly like that.
00:14:24
If you read the first chapter,
00:14:25
you know what you're going to get in the rest of it.
00:14:27
Mike, one of the things we didn't talk about
00:14:29
before we started the recording was,
00:14:31
I think this book would be best to take as in like the,
00:14:35
you we lumped together the question masterclass little chunk
00:14:38
and the chapter, right?
00:14:39
Like so we just treat those as all as one thing.
00:14:41
Okay.
00:14:42
- I agree.
00:14:43
What I'll do if you're okay with it
00:14:44
for the recording is I will just bundle it all
00:14:49
under the questions.
00:14:51
So like the kickstart question,
00:14:53
the all questions and et cetera.
00:14:54
Okay.
00:14:55
- Yeah, that's great.
00:14:56
'Cause that's really what everything's structured around
00:14:58
is these different questions.
00:15:00
But that is kind of the gist of the book.
00:15:04
It is not a long book at all.
00:15:07
It is a very quick read because a decent chunk
00:15:11
of each chapter is like you thinking through these things.
00:15:15
And I can't remember for the life of me right now.
00:15:17
It's like when this happens instead of I will.
00:15:19
And you actually think through this kind of like mechanism,
00:15:24
you know, that way you're practicing
00:15:26
at the end of each chapter.
00:15:28
So with that being said,
00:15:30
I don't have anything else to say to intro to book.
00:15:31
I don't know if you want to do anything else
00:15:33
to intro the book.
00:15:34
We can move right into.
00:15:35
- Well, I can share a little bit of history
00:15:38
that I have with this book.
00:15:39
- Okay.
00:15:40
- So I was recommended this book
00:15:42
when I took the integrator position
00:15:45
at the digital marketing agency
00:15:48
because I had different people
00:15:51
who were heads of different teams
00:15:53
that I was responsible for leading and coaching
00:15:57
on a regular basis.
00:16:00
And so the intention was I would read this book
00:16:03
and that it would help me become a better leader
00:16:08
for the people on those teams.
00:16:10
I think that happened,
00:16:14
but also I feel like the situation
00:16:19
that I walked into was a little bit difficult.
00:16:23
So it wasn't as simple to apply
00:16:26
as he makes it sound in the book.
00:16:30
Okay.
00:16:31
There were definitely some things people were,
00:16:36
I don't know how to explain it.
00:16:37
Like they had some condition behaviors
00:16:42
which were in contrast to the principles
00:16:45
that were taught in this book.
00:16:47
So when I started, when I went to apply this stuff,
00:16:49
I found a lot more resistance than I had anticipated.
00:16:53
- Interesting.
00:16:54
- I don't know if that is just general,
00:16:57
like if you were to take this
00:16:58
and start using this in your academic university setting,
00:17:02
okay, if you're gonna have the same sort of experience
00:17:05
or if there is a situation where you can really apply this
00:17:10
as easy as he's going to make it sound.
00:17:13
But my thought is that that is possible.
00:17:17
- Yeah.
00:17:18
Yeah, he gives, as you're talking about that,
00:17:20
he gives like examples or like further like videos
00:17:23
and stuff that you can follow
00:17:25
or you can go to his website and look at
00:17:27
just to clear, make sure everybody knows
00:17:30
and make sure Mike knows.
00:17:32
I did not have a chance to go do those things.
00:17:34
So I read the chapters,
00:17:36
but I did not go into the extension stuff.
00:17:38
Mike, I don't know if you did or not.
00:17:40
Go into the things on his website.
00:17:44
- No, I did not.
00:17:45
I actually tried to get to one of the resources
00:17:48
that he mentioned somewhere.
00:17:50
I don't remember if it was,
00:17:52
I don't remember if it was just like mentioned
00:17:54
and passing in the chapter
00:17:55
or if it was one of those official things
00:17:57
that he had at the end.
00:17:59
But it actually now just forwards
00:18:02
to like a big general CTA,
00:18:06
which isn't necessarily connected to the coaching habit,
00:18:10
which I guess is kind of to be expected
00:18:12
'cause I don't remember when this was written,
00:18:13
but it was several years ago.
00:18:15
- 2016, right?
00:18:16
So in this is one of the things I think about,
00:18:18
if you ever write a book
00:18:19
and you're gonna link people out to something,
00:18:22
you've just signed yourself up to maintain that
00:18:25
for a really long time and or forever.
00:18:28
So it's like that's a big, that's a big burden, if you will,
00:18:33
or a big responsibility that like,
00:18:35
I never thought about that until, you know,
00:18:37
until right now until we start talking about this is like,
00:18:38
"Man, if you link people out to a resource,
00:18:40
that resource has to exist then."
00:18:42
Or you look kind of silly, so.
00:18:44
- Yeah, so one of the best versions of this,
00:18:47
I think is Jenny Blake, free time.
00:18:52
It's one of the books on the visual bookshelf behind me.
00:18:55
She's got like this toolkit that she mentions in her book.
00:18:58
And she maintains that toolkit,
00:19:00
but she doesn't maintain the specific resources
00:19:03
that she mentions in the book.
00:19:05
Those are free to change.
00:19:06
That was actually the inspiration for me
00:19:08
when I built out the starter vault for Obsidian,
00:19:11
because I have my YouTube channel,
00:19:13
I talk about these Obsidian workflows.
00:19:15
I'm working on a video right now,
00:19:16
for example, on templates and surprise, surprise,
00:19:19
all the templates are available inside
00:19:21
of the Obsidian starter vault.
00:19:23
But that way, if any of those templates change,
00:19:27
I just update the template, throw it in there.
00:19:28
I don't have to update the specific video on the page
00:19:31
and update all the copy on the page.
00:19:33
I did some of that stuff initially,
00:19:36
but that's, I think, a better way to approach it is,
00:19:38
like a collection of these things
00:19:40
that you can just maintain the collection.
00:19:42
- That's super smart, yeah, super smart.
00:19:44
All right, Michael, let's get into it.
00:19:46
Let's get into the introduction,
00:19:47
which is not called introduction in this book.
00:19:49
It is a statement where the author tells us
00:19:53
that we all need a coaching habit.
00:19:56
So you need a coaching habit.
00:19:58
So the nature of this book is basically just
00:20:00
to ground the motivation of the book,
00:20:01
why I wrote this book.
00:20:03
He refers, and one of the things that we're gonna see
00:20:06
throughout the book is a refer to social psychology,
00:20:09
or refer to management, a refer to Harvard Business Review.
00:20:13
And like, he's going to refer to a lot of research
00:20:19
that's like part, sometimes academic research,
00:20:22
and sometimes just management research.
00:20:25
You know, like different things that are done
00:20:26
for publications or whatever it might be.
00:20:28
You find out fairly quickly that like,
00:20:31
there is a researcher on this team.
00:20:33
So like, this makes sense why this research
00:20:36
was like naturally there.
00:20:38
Like they're, you know, like, oh,
00:20:39
we already did this research.
00:20:40
I'm putting this into a book.
00:20:42
We already did this research.
00:20:43
I'm gonna include this into the book.
00:20:44
So he's motivating the book.
00:20:48
He's telling you about his company, Box of Crayons,
00:20:50
and basically trying to drive home.
00:20:53
And essentially what he talks about
00:20:55
is he talks about the fact that the reason
00:20:57
you need to build this coaching habit
00:20:59
is to get out of or break through these three circles.
00:21:04
So circle one would be creating overdependence,
00:21:06
where people are overdependent on you to do things for them.
00:21:10
Circle two would be getting overwhelmed.
00:21:12
And that like, no matter what you do,
00:21:16
like you're gonna get overwhelmed.
00:21:17
And this, the coaching habit allows you to kind of like
00:21:22
do what you need to do and focus,
00:21:25
and help your team focus as well.
00:21:27
I guess is the way I'm trying to say.
00:21:28
It's kind of a you and the team thing,
00:21:30
which is a little bit different one.
00:21:31
And then the other one is becoming disconnected.
00:21:34
And essentially it's the idea that like,
00:21:36
the more and more we get into this,
00:21:38
the more and more we kind of feel,
00:21:41
you know, disconnected from that work
00:21:43
or we get distracted from it.
00:21:47
So those are the three reasons
00:21:48
why we say we need this coaching habit.
00:21:50
I can't tell you that like, I thought any one of these
00:21:53
was like overwhelming and dramatic, but good.
00:21:56
Like I get it, like that, that's,
00:21:59
these are things managers have to deal with.
00:22:01
And these are things leaders have to deal with.
00:22:02
So, okay, I'm in.
00:22:04
- Yeah, the vicious circles never really resonated with me.
00:22:08
The thing that I resonated with most in this beginning section
00:22:13
was that the essence of coaching lies in helping others
00:22:16
and unlocking their potential.
00:22:18
I mean, my life theme, talked about the life theme
00:22:19
cohort a little bit earlier.
00:22:20
Like, life theme is a personal mission statement.
00:22:23
And mine is, I help people multiply their time and talent.
00:22:26
We have a bigger dent in the universe.
00:22:28
So yes, I'm in, let's coach.
00:22:29
- You are a coach, right?
00:22:32
So what does Mike do?
00:22:33
He coaches and he does a bunch of other stuff,
00:22:35
but he also, but he also coaches.
00:22:37
- One thing that's worth mentioning here,
00:22:39
there's a note I have here that you can coach someone
00:22:42
in 10 minutes or less.
00:22:43
So coaching isn't like, it has to be a 60 minute session.
00:22:47
You can do this in bite size little chunks,
00:22:49
which I think is an important point to keep in mind
00:22:51
as we go through the rest of this.
00:22:53
- Yep, now I have this kind of called out as another section.
00:22:57
I can't remember how exactly he structured this,
00:22:59
but you get to the seven essential questions right away, right?
00:23:03
So in this, you need a coaching habit.
00:23:05
You get to the seven essential questions.
00:23:07
Mike, you can correct me if it was its own chapter or not.
00:23:09
I don't remember if it was its own chapter or not
00:23:12
as we're working through this.
00:23:15
- So the outline I've got here is the,
00:23:19
how to create a coaching habit, right?
00:23:22
And then there is a short section on how to create a habit.
00:23:28
We should probably talk about that briefly.
00:23:30
And then there's the,
00:23:33
the mind map gets weird then because there's the questions
00:23:37
and then there is the question master class.
00:23:40
And so there's like the first question
00:23:42
and then the question master class comes immediately after that.
00:23:45
It's usually just a couple of pages
00:23:46
and then it goes on to the next one.
00:23:48
So like--
00:23:49
- Yeah, so I didn't even,
00:23:50
I didn't even acknowledge how to build a habit section, right?
00:23:53
Like I was just like, oh yeah, okay, how to build a habit
00:23:54
because he hits on, you know, clear and BJ Fogg
00:23:58
and he hits on the things that need to be hit on there.
00:24:01
So those were kind of old hat to you and I
00:24:04
who have read about those a lot.
00:24:05
But if you're interested,
00:24:07
he does, I think hit the big names in the,
00:24:09
in the habits base there.
00:24:10
- Well, I think it's worth calling out
00:24:12
because he's got five essential components
00:24:15
to build new habit, which that, you know,
00:24:17
I could take your leave.
00:24:18
But he does have his new habit formula
00:24:20
and this he references in all of the question master class stuff.
00:24:23
I'm not sure if he picked up on that.
00:24:25
- Yeah, yeah, okay.
00:24:26
- So he, he says, when this happens, dot dot dot,
00:24:30
that's the first part.
00:24:30
Instead of dot dot dot, I will dot dot dot.
00:24:35
And so that's the framing he uses
00:24:37
for all the question master class stuff.
00:24:40
I think it's all of them, right?
00:24:41
- Yeah.
00:24:42
- It is, it's definitely all of them.
00:24:43
They're all the same.
00:24:44
- Okay, yep.
00:24:45
- Yeah, so we'll probably reference that
00:24:48
when we get to those question master classes.
00:24:50
But that's probably all we need to say
00:24:51
about how to create a habit.
00:24:53
- Okay.
00:24:54
And then, and then the, the seven questions,
00:24:56
just to hit them here and then we'll hit them in each chapter.
00:24:58
But they're the kickstart question,
00:25:00
the all question, the focus question,
00:25:02
the foundation question, the lazy question,
00:25:04
the strategic question, the learning
00:25:07
and then the learning question.
00:25:08
These are the seven questions that he says,
00:25:11
allow you to coach effectively
00:25:12
and that basically are part of the coaching habit
00:25:17
as we, as we work through this.
00:25:19
So, overall in terms of the introduction chapter
00:25:22
in motivating me to care about this, good.
00:25:25
But I'll clearly stay that like,
00:25:29
I was in to begin with, right?
00:25:31
Like, I mean, a lot of what I do is coaching.
00:25:33
So like, he didn't really have to motivate me very hard in this.
00:25:37
I think the bigger thing that he did in this is,
00:25:41
he established a reason why I should listen to him.
00:25:46
Like, when I got done reading this,
00:25:49
I, or this first introduction section,
00:25:50
I said, okay, this guy's worth me paying attention to
00:25:54
and we'll see how this goes from here.
00:25:55
So, did it like, change anything in like my existing thinking?
00:26:01
No, but it like, it solidified the first part of the book for me.
00:26:05
- All right, ready to talk about the questions then?
00:26:07
- Yeah, okay.
00:26:08
So, the way Mike described it a little bit,
00:26:10
we've talked about a little bit.
00:26:11
So, it's gonna be, there's a question master class,
00:26:13
we're not really gonna talk about that all that much,
00:26:15
but this exists for each of the next chapters.
00:26:17
It'll say question master class
00:26:19
and it'll say ask one question at a time
00:26:20
and then it'll work through when this happens instead of,
00:26:23
I will, but they're super short, right?
00:26:26
Like, so they are not long at all,
00:26:28
they really are meant to hit a point.
00:26:30
The example of this, I'll give it to you in this first one.
00:26:33
The example of this is, here's your new habit.
00:26:36
When this happens, after I've asked the question,
00:26:39
instead of adding another question,
00:26:42
and then another question and another question,
00:26:43
I will ask just one question.
00:26:45
So, his master class is ask one question at a time
00:26:47
and that's how he works through that.
00:26:49
The meat of the chapters or the meat of each of these sections
00:26:52
is really the kickstart question
00:26:54
and then it'll say, in which you discover
00:26:55
the power of the opening question
00:26:57
and it gets the conversation happening fast and deep.
00:26:59
Like, that's the meat of these chapters.
00:27:01
So, Mike, I'm gonna push us in that direction,
00:27:04
but feel free to like, yeah, feel free to call us out
00:27:07
on any of the stuff that comes out of the question master class.
00:27:10
>> Yeah, and I think the thing we really should hit on
00:27:12
for each of these is what the question actually is,
00:27:15
'cause there's a specific question for each one of these.
00:27:18
>> Yep, okay.
00:27:19
All right, great.
00:27:20
So, number one, the kickstart question.
00:27:22
When we discover that the power of an opening question
00:27:24
and it gets the conversation started.
00:27:25
So, just to not bury the lead, what's on your mind?
00:27:31
So, the kickstart question is what's on your mind?
00:27:35
And he said, the reason why this is gonna be
00:27:37
an effective question is because it's gonna get you
00:27:39
out of small talk.
00:27:39
So, he has these like clever little quippy things,
00:27:42
the small talk tango, the ossified agenda,
00:27:45
and the default diagnosis.
00:27:46
And he's saying, this quick start question,
00:27:48
what's on your mind gets you out of those?
00:27:52
And he's by no means saying that those things are terrible,
00:27:55
the small talk tango, the ossified agenda,
00:27:57
the default diagnosis, but he's saying, get to it.
00:28:00
Like, there's a reason why you're meeting.
00:28:03
Just ask the person, what do you wanna talk about?
00:28:05
Like, what's on your mind?
00:28:06
Like, what's going on?
00:28:08
So, he breaks down the three things trying to overcome.
00:28:11
I like the idea that in this section,
00:28:13
he calls out the fact that there's coaching for performance
00:28:16
and coaching for development,
00:28:18
and that those two are two different things.
00:28:21
Coaching for performance is about addressing
00:28:22
and fixing a specific problem.
00:28:24
You're doing this wrong, let's address that.
00:28:27
And then coaching for development is like,
00:28:29
here's just an opportunity to get better,
00:28:31
or here's an opportunity to grow,
00:28:33
or here's an opportunity to whatever it might be.
00:28:36
And I like that he calls out the last thing,
00:28:39
and then I'll turn it over to Mike.
00:28:42
He talks about the three P's,
00:28:45
and he's got a three P model
00:28:47
that's projects, people, and patterns.
00:28:49
So, there's the project, which is the content of a situation,
00:28:54
the stuff that's being worked on.
00:28:55
There are the people, okay, are we talking about the people
00:28:58
around what's being worked on?
00:28:59
And then there's the patterns, it's like,
00:29:00
we're looking for behaviors or ways to work.
00:29:03
So, if you think about starting this off
00:29:04
as what's shown in your mind,
00:29:06
he said expect to get something about a project,
00:29:09
something about the people,
00:29:10
or something about the patterns of things that are happening.
00:29:13
And that's essentially the nature of this first chapter,
00:29:17
and this first key question for us.
00:29:20
- You hit everything that I had in my outline.
00:29:24
Yeah, the big thing for me, I think,
00:29:25
was the two different types of coaching.
00:29:27
And I could probably do a better job
00:29:29
of asking myself what kind of coaching is necessary
00:29:32
in this specific situation.
00:29:34
I think I tend to default towards the coaching
00:29:37
for performance where the focus is the problem to be solved
00:29:41
instead of coaching for development.
00:29:44
So, I don't have an action,
00:29:44
I'm associated with this particular chapter,
00:29:47
but if I did, that's what it would be.
00:29:49
- Yeah, I think one of the biggest things
00:29:51
that came out of this chapter for me was,
00:29:53
I would have never been able to say this on my own,
00:29:56
but like, small talk tango, ossified agenda.
00:29:59
So, that's probably the most confusing one.
00:30:02
Basically, it's just this report of what we've done,
00:30:05
or what we're going, and it's like so boring.
00:30:08
Like, all we're doing is going through the agenda.
00:30:10
And then the default diagnosis is basically,
00:30:11
we don't actually think about what's going on,
00:30:13
we actually just try to solve the default issue.
00:30:17
I think those three things,
00:30:18
where the most important things that came out of this to me,
00:30:20
is the what's on your mind doesn't assume anything.
00:30:26
It actually has the person that you're trying to coach tell you,
00:30:30
and I think this, as a professor, surprise, surprise, right?
00:30:33
Like, I talk a lot, so I am comfortable talking a lot,
00:30:37
but it reminded me, it's like,
00:30:38
"Cory, shut up, let them tell you what's on their mind."
00:30:41
And that was the big takeaway for me.
00:30:44
I'm ready to move on to two, if you are.
00:30:46
- Yeah, let's do it.
00:30:47
The second, I mean, just kick off the second one.
00:30:49
- Yeah, dude, you could probably just go back and forth
00:30:51
with this one if you wanna tackle it that way.
00:30:53
- I'm great with that, yeah.
00:30:54
- Okay, cool.
00:30:55
So the second question is the aw question, A-W-E,
00:31:00
and it literally means, and what else?
00:31:03
And this one, I think, is pretty brilliant.
00:31:06
There's different reasons for impact that he talks about
00:31:10
in here, where you create more options
00:31:12
that can lead to better decisions.
00:31:13
You win yourself.
00:31:15
Actually, that one is messed up in my outline.
00:31:17
I need to fix that.
00:31:18
You buy yourself time,
00:31:20
but this is something that I recognize I fall into,
00:31:24
is once I feel like I've gotten enough context,
00:31:27
it's going to problem solving mode.
00:31:29
- Me too.
00:31:30
- And so this is where one of my action items comes in,
00:31:32
is to start asking this when I'm doing coaching specifically
00:31:36
in the library, because I wanna start doing
00:31:38
a couple different types of coaching.
00:31:39
One, I do want to offer some individual one-on-one coaching
00:31:43
for specifically people in that creator business accelerator
00:31:46
who want the additional help.
00:31:47
But I also have this hot seat coaching in there,
00:31:50
where basically you can book a free 30 minute
00:31:54
coaching call essentially on the Pro Tier,
00:31:57
if you're willing to let other people show up,
00:31:59
and they're kind of like silent observers in the chat,
00:32:02
and then I can share that,
00:32:04
the results of that coaching call,
00:32:06
like the video and the audio I can publish
00:32:08
via the podcast, the private podcast feed, stuff like that.
00:32:11
So other people can benefit from it.
00:32:13
- That's great.
00:32:14
- And I feel like this is something that will help me a lot
00:32:19
in terms of being a better coach
00:32:21
in those two specific scenarios,
00:32:24
and to avoid the advice monster,
00:32:27
which is that urge to always give advice.
00:32:30
- So this is something that you just,
00:32:33
the last comment that you said,
00:32:35
"I like this guy's style."
00:32:37
In terms of like the small talk tango,
00:32:40
the advice monster, it's creative,
00:32:44
but it doesn't push it too far.
00:32:46
Like it's not like he was trying too hard.
00:32:48
I just like the style of the way this book was written.
00:32:51
And I think that works out.
00:32:53
I think you brought up all the good points
00:32:55
in terms of working with other people about the aw question,
00:32:58
but I think you can use the aw question internally too.
00:33:01
Oh, like I'm working on a new project, and what else?
00:33:04
Like, okay, I'm thinking about this thing,
00:33:05
and what else, and what else, and what else.
00:33:07
And it's like, this can really reveal some stuff.
00:33:11
You know, so you think about creating a life theme.
00:33:13
Oh, you know, this is what I think my life theme,
00:33:16
and what else?
00:33:17
Oh, well, I'm really interested in this as well,
00:33:18
and what else, and then you refine that down.
00:33:21
Like, what a good, good thing to ask.
00:33:26
I don't like it's called the aw question.
00:33:28
I actually don't, that's the biggest part of it I don't like,
00:33:31
but I'm not willing to like knock it because of that too much,
00:33:34
because the and what else makes so much sense
00:33:37
that I think it works out really well.
00:33:39
Yeah, there's one other thing from this that I liked,
00:33:41
which is that binary choices typically have a failure rate
00:33:44
of over 50%.
00:33:46
So what this question naturally does
00:33:48
is it gets you to consider the other options that are available.
00:33:52
So the more options that you have,
00:33:54
I feel like the more likely you are to make a positive,
00:34:01
or accurate, good decision.
00:34:04
Yep.
00:34:06
All right, let's move on to three.
00:34:09
In the third chapter, it's called the focus question,
00:34:12
in which you find out how to stop spending so much time
00:34:15
and effort solving the wrong problems.
00:34:18
I think this one is pretty self-explanatory.
00:34:21
We can work in this all day long.
00:34:24
And if we're looking at the wrong thing,
00:34:26
you know, what are we doing?
00:34:28
We're trying to solve the wrong problem.
00:34:29
This gets me to one of the interesting nuances
00:34:34
of this book.
00:34:36
He pitches this book as the coaching habit,
00:34:38
and everything is wrapped around coaching.
00:34:42
My thing is like, I think these questions are just good.
00:34:46
Like, I think they're just good, interesting questions.
00:34:50
So if you think about like the kickstart question,
00:34:53
and you come into it as like, what's on your mind,
00:34:56
I can ask this to me, right?
00:34:58
Like if I think about the all question,
00:34:59
I can ask this to me.
00:35:01
And if I think about this, this third question,
00:35:03
the focus question, which is, sorry,
00:35:06
I buried the lead on what the actual question was,
00:35:08
is what's the real challenge for you?
00:35:10
Oh, I can ask this to me.
00:35:12
Like, this is pitched as a coaching book,
00:35:15
but it's, I think, more than that.
00:35:17
Like, I almost think like pitching it
00:35:18
as just a coaching book is a disservice
00:35:21
to the possible value of these seven questions
00:35:24
and their application.
00:35:26
And I didn't realize that until like,
00:35:31
I went through it the second time.
00:35:32
Like as I was prepping for the show,
00:35:33
I was like thinking about like the different questions.
00:35:35
I was like, oh, this is like way more
00:35:37
than just a coaching book.
00:35:38
Like this is, or at least these questions are way more.
00:35:41
Anyhow, so what does this question ask you?
00:35:44
What's the real challenge here for you?
00:35:46
It's a solution to the proliferation,
00:35:49
I can't say that proliferation, proliferation.
00:35:52
You and I are both having trouble with words anyway,
00:35:54
of challenges.
00:35:55
So that's when like you get into there
00:35:57
and people are just like spewing off,
00:36:00
this is wrong, and this is wrong, and this is wrong,
00:36:02
and this is the problem, and this is the problem,
00:36:03
and this is the problem, and you like redirect them
00:36:05
and you say, hey, what's the real challenge for you?
00:36:08
Like, yeah, you're listing all these negatives,
00:36:10
but what's the real challenge for you?
00:36:12
And then he said it's a solution
00:36:14
to what's called the coaching ghost, right?
00:36:17
Where basically they're like off on a tangent,
00:36:22
talking about some mythical person,
00:36:25
and or like some like thing that's not really relevant
00:36:28
and it brings them back into, and he quotes here,
00:36:33
I think I understand what's going on with so-and-so,
00:36:36
this ghost person, but what's the real challenge here for you?
00:36:39
Right, so you're not just venting about somebody else,
00:36:42
and then the last one would be abstract comments
00:36:46
and overgeneralizations.
00:36:48
It brings it back to the person who you're coaching.
00:36:51
The key phrase here, he would say, is for you.
00:36:56
And he said that when you add the for you into that question,
00:36:59
it completely changes the nature of the question
00:37:02
because then people stop doing all of these general things
00:37:06
and they start actually giving you their take on it.
00:37:11
And then you can actually be actionable on it.
00:37:14
Again, I think, I mean, I'm gonna say this the entire,
00:37:17
I think this is a really solid, like under,
00:37:20
like I see how this is applicable.
00:37:22
I see how it's applicable to me
00:37:23
and to the people that I'm coaching.
00:37:25
Like I think it's really, really cool.
00:37:27
Yeah, and this is interesting because the key here,
00:37:31
you mentioned the question,
00:37:32
which is what is the real challenge here for you,
00:37:35
but the key is for you.
00:37:37
So if you are coaching other people,
00:37:40
I think it's real easy to eliminate that part
00:37:43
and be like, oh, well, I know what the real issue is.
00:37:47
I know what the real challenge is.
00:37:48
No, it's for that specific person.
00:37:51
What is the challenge that they are facing?
00:37:54
And I like this because the problem at hand,
00:37:58
you mentioned usually isn't the real problem.
00:38:00
It could be a symptom, it could be a secondary issue,
00:38:03
it could be a ghost of a previous problem.
00:38:05
I love the definition of that.
00:38:07
Or it could be a half-baked solution
00:38:09
to an unarticulated issue.
00:38:10
Can't tell you how many times I saw that.
00:38:14
(laughs)
00:38:15
Yep.
00:38:16
So yeah, this book is brilliant in its simplicity
00:38:20
and it's easy to look at it.
00:38:21
And especially when you read through some of this stuff
00:38:23
and you see the questions that they're sharing,
00:38:27
like this could be a 2000 word blog post.
00:38:29
And maybe it could.
00:38:31
And in fact, a lot of the design of the book,
00:38:33
it's not very long.
00:38:34
You can crank through this book pretty quick.
00:38:37
Real easy, real easy.
00:38:38
But applying it is much more difficult.
00:38:42
I feel like this is the perfect approach for a book
00:38:47
like this, where it's giving you some formulaic stuff
00:38:50
to actually go apply.
00:38:52
And you really just got to have a simple framework
00:38:54
that you can follow, get some mileage with it,
00:38:56
and then tweak it for yourself.
00:38:58
Yep.
00:38:59
All right, I'm ready to head to the next one.
00:39:01
All right.
00:39:02
Next one is the foundation question.
00:39:05
And this one is, what do you want?
00:39:10
One of the things that I really like about this section
00:39:13
is that in an adult to adult relationship,
00:39:16
he defines this one,
00:39:18
is one where you are able to ask for what you want,
00:39:21
knowing that the answer may be no.
00:39:26
I mean, this sounds so obvious,
00:39:29
but I can't tell you how rare this is.
00:39:34
I don't, it kind of boggles my mind
00:39:38
because I am a very,
00:39:41
I don't know, I don't feel like I'm a jerk about things,
00:39:46
but I also have no time for people
00:39:48
who are not gonna be direct.
00:39:51
And I actually was in a mastermind group with some people.
00:39:57
And one of them said, you know,
00:40:00
I just appreciate how direct you are.
00:40:02
And it was when I was like, okay, we're all thinking this,
00:40:05
so I'm just gonna say it.
00:40:06
You know, I forget what the specific thing was.
00:40:09
It's like, we're all here as business owners
00:40:13
in this mastermind group.
00:40:14
And no one wants to just say the thing
00:40:17
that's gonna let us not waste the next 30 minutes.
00:40:20
Yeah, exactly, yeah, exactly.
00:40:22
I don't know, I don't understand that,
00:40:24
but it's true, especially when you are working
00:40:27
with other people and you're trying to coach them,
00:40:31
you can't be a jerk.
00:40:33
You know, you have to consider the relationships
00:40:36
and things like that.
00:40:37
But I feel like establishing this as the baseline
00:40:42
is like the very first thing you need to do
00:40:47
if you're going to be in a coaching relationship.
00:40:50
And I just appreciate the fact that he called that out
00:40:52
because I feel like everyone on the surface would be like,
00:40:57
oh yeah, I understand that.
00:40:58
But then you get in one of these coaching calls
00:41:01
and you feel like you're walking on eggshells.
00:41:03
And you really don't know what you can say,
00:41:05
what you can't say.
00:41:07
Let's just set the parameters.
00:41:10
And it's just to make everything else so much easier.
00:41:13
Yes, absolutely, absolutely.
00:41:16
He makes some interesting distinctions in this section.
00:41:19
So I'm gonna bounce between,
00:41:21
this is one of the ones where I'm actually gonna
00:41:22
bounce to the master class part.
00:41:24
So he calls out Simon Sinek, he calls out the five wise guy.
00:41:30
I can't remember who wrote the five wise.
00:41:33
Do you remember or not?
00:41:34
Okay, so I remember the principal,
00:41:37
I'm blanking on who it was though.
00:41:39
And he basically says, okay, why questions are okay?
00:41:43
Like they're fine.
00:41:45
But you really need to ask what questions
00:41:46
and my seven questions are what questions, right?
00:41:50
Like, you know, and he calls out that,
00:41:52
it reframes it to, I guess more doing, right?
00:41:58
And less about like the root of the thing
00:42:01
where then no action happens
00:42:02
and it actually becomes a, well, you know, what do you want?
00:42:06
Because now we're gonna actually turn that into doing
00:42:08
or, you know, like, and I just thought
00:42:11
that was a really interesting call out
00:42:14
and distinction to make.
00:42:15
Because I'd always heard about like the five wise
00:42:17
or start with why or, you know, whatever it is.
00:42:19
It's like, that's important, but at the same time,
00:42:22
we also need to move to action.
00:42:23
And when we're trying to coach
00:42:24
and we're trying to coach for development,
00:42:25
we're trying to coach for performance,
00:42:27
we do need to move to action fairly, fairly quickly.
00:42:30
So I thought that was good.
00:42:32
- Yeah, agreed.
00:42:33
And then the other thing with this is that
00:42:36
he mentions that five times a second,
00:42:37
your brain is scanning to see if it's safe.
00:42:40
And there are different ways that your brain reads
00:42:43
different, reads any situation.
00:42:45
And the foundation question actually builds
00:42:47
on all four of these.
00:42:50
There's the tribe, which is really, are you with me?
00:42:52
Are you against me?
00:42:53
There's the expectation, do I know the future or don't I?
00:42:56
There's the rank, are you more or less important than I am?
00:42:59
And then there's autonomy, do I get a say or don't I?
00:43:02
- Yep.
00:43:03
- I don't think there's necessarily anything
00:43:05
I'm gonna apply with that.
00:43:07
But it is kind of interesting.
00:43:09
When he explains those, you can kind of see
00:43:14
the origin of some of the, like the motivations behind
00:43:19
maybe some of the ways that coaching conversations
00:43:23
have played out in the past.
00:43:24
And I feel like that is gonna be implicitly
00:43:27
the valuable thing going forward with this is,
00:43:30
and is maybe a little bit unique about this book.
00:43:35
You don't just like apply all of these seven questions
00:43:40
and all of the different ways that he gives them to you
00:43:43
in this book, you have to, as you put them into practice,
00:43:46
like the way that they get implemented
00:43:48
is very personal, is very unique, I feel.
00:43:50
So even though he gives you the exact words to say
00:43:52
for some of these questions, like the way that it gets
00:43:54
manifested is different for every single person
00:43:56
that's gonna read this.
00:43:58
And so after you read it, you start to recognize the patterns
00:44:04
from previous conversations that you've had.
00:44:09
And then just recognizing that I feel sets the stage
00:44:13
for the next one to be better.
00:44:15
And so it's kind of a great situation here
00:44:19
in terms of gaining benefit from having read this.
00:44:24
- Yeah, and I think this ties back in
00:44:28
to the master class part of this
00:44:31
because you described it.
00:44:34
There's a difference between somebody who knows
00:44:35
the seven questions and then who's somebody who's good
00:44:37
or is a master at incorporating these into coaching.
00:44:42
And by no means will you get that from reading this book.
00:44:45
Like you will not go from knowing the seven
00:44:48
to mastering this just by reading this book.
00:44:51
But he does introduce you to trying to advance
00:44:55
in your development through the when this happens
00:44:59
instead of I will.
00:45:00
Because what it's forcing you to do is it's forcing you
00:45:02
to think about the times when it's happened
00:45:05
and what you've done and then what you'll do differently
00:45:09
and why you would do those things.
00:45:11
So it's like, he's pushing you towards
00:45:13
that becoming more master without everybody kind of knowing.
00:45:17
And I don't remember if you call it out or not
00:45:19
in the intro or the conclusion with everybody knowing
00:45:21
like really like the way you become a master at these
00:45:23
you apply the seven questions a million times, right?
00:45:25
Like you apply it 10,000 times with a bunch of people
00:45:28
and then you get better at it.
00:45:30
- Yep.
00:45:32
- The only other one that would come out from this chapter
00:45:35
I thought this was like a more meaty chapter was
00:45:37
he talks about the difference between wants and needs.
00:45:40
- Oh yeah.
00:45:41
- And really driving home that like wants
00:45:44
are these surface requests, they're tactical.
00:45:46
Essentially like, oh, I want you to solve this problem
00:45:49
for me, right?
00:45:51
Where needs go deeper and it helps you like understand
00:45:53
more about what's happening.
00:45:55
Well, okay, you want me to solve this problem
00:45:57
but like there's a need back there.
00:45:59
You need more skill in this area.
00:46:02
Oh, so if I'm gonna coach you,
00:46:04
it's really not about solving this problem.
00:46:05
It's about helping you get the skill you need
00:46:07
to where you don't have to come to me next time
00:46:09
for that thing, you've got what you need to do that.
00:46:13
And I thought that was a really valuable distinction.
00:46:16
- Yeah, there's also my favorite quote of all time
00:46:19
from George Bernard Shaw,
00:46:20
which says that the single biggest problem
00:46:22
with communication is the illusion that it has taken place.
00:46:25
- That is taking place, yep.
00:46:27
And it's a good one, that's a really good one.
00:46:29
- All right, you ready to go to five?
00:46:30
- Let's do it.
00:46:31
- All right, we're getting comfortable with silence now.
00:46:34
All right, this is the lazy question.
00:46:36
And I don't know if he doesn't call this one out as closely
00:46:40
or if I had like a mental block
00:46:43
because like I don't have a statement here that says,
00:46:46
the lazy question is, you know, blah, blah,
00:46:48
like I do for all the other chapters
00:46:49
but I might just miss it.
00:46:50
- I do have that one, it's a how can I help?
00:46:54
- I got it later in the chapter
00:46:55
but I didn't grab it like when I was reading it
00:46:58
and I've done it for everything else.
00:46:59
So it's how can I help?
00:47:01
And the basic reason why it's the lazy question
00:47:06
is because you then don't have to try to figure out
00:47:10
how you can help.
00:47:11
You are allowing them to tell you
00:47:14
exactly what they want you to do to help.
00:47:16
And then you can make the choice
00:47:18
about whether or not that's the right thing to do
00:47:20
or whether you're gonna do that.
00:47:21
But it's this idea of like,
00:47:24
it takes the ambiguity out of it.
00:47:26
And there's a statement he makes in there,
00:47:29
too much of a day is spent doing things
00:47:31
you think people want you to do.
00:47:33
More dangerous is when you're only slightly wrong.
00:47:36
So it's like, oh, I was really close to helping you
00:47:40
except I was off by just a little bit.
00:47:42
And this one actually makes me cringe a little bit
00:47:46
when I think about this one because it's like,
00:47:48
how many times am I trying to help a student
00:47:52
or trying to help a colleague?
00:47:54
And they're like, yeah, but you're close.
00:47:59
But no, that's really not what I need.
00:48:01
And it's like, I really just wish
00:48:02
I would have said, all right, how can I help you?
00:48:04
Like, what do you want me to do?
00:48:06
And then I can tell you whether I can do that or not,
00:48:08
or I can tell you whether that's appropriate or not.
00:48:10
And I just think, again, it's just another really,
00:48:13
really good question.
00:48:14
I don't know if you wanna talk about the seven dwarfs
00:48:15
or the Cartman Triangle or not, but...
00:48:18
- Well, the drama triangle, I think, is good.
00:48:20
And the major point, which I think is pretty profound,
00:48:23
is that if you just offer help unsolicited,
00:48:28
what happens is you elevate your status
00:48:30
and you lower the other persons.
00:48:32
- Yeah, yeah.
00:48:33
- So the drama triangle, he mentions, has three roles.
00:48:35
Victim, persecutor, and rescuer.
00:48:38
So if you are trying to honestly help someone,
00:48:45
and you are proactively offering help,
00:48:49
it can actually backfire and work against you.
00:48:53
So this was a little bit of an aha moment for me,
00:48:56
when I read this the first time,
00:48:58
was recognizing like, well, I'm trying to help them.
00:49:02
I'm setting this all up so that they can be successful.
00:49:05
Don't they appreciate this?
00:49:06
And I get it now.
00:49:08
No, they don't, because I'm not giving them the opportunity
00:49:11
to ask for the help themselves or to do it themselves.
00:49:15
I am becoming the rescuer and elevating my status
00:49:19
and they're feeling like I'm speaking down to them
00:49:23
and all that kind of stuff.
00:49:24
So when you ask, how can I help,
00:49:28
or a more direct version he says,
00:49:30
"What do you want from me?"
00:49:32
You're allowing them to initiate
00:49:35
and say exactly what it is that they want you to do.
00:49:38
When they do that, then you have four different options
00:49:44
for responses that are available to you.
00:49:46
You can say, yes, you can say, no, I can't do that.
00:49:50
You can say, I can't do that, but I can't do something else.
00:49:52
Or you can say, let me think about it.
00:49:56
And I feel like while this seems overly simplified,
00:50:02
it is 100% true.
00:50:04
And so really, as I'm thinking about this,
00:50:07
I'm realizing that I make stuff way too complicated.
00:50:12
And I should really just be asking them,
00:50:14
okay, so what is it that you really want me to do here?
00:50:17
And then we can go from there.
00:50:19
Instead of trying to read minds and fill in the blanks.
00:50:22
You said it before and then you just reminded me
00:50:24
of it right here.
00:50:25
There's something in this book that's like the beauty
00:50:28
of the simplicity of it.
00:50:30
Like there's just something there that like, I mean,
00:50:33
it might turn other people off.
00:50:34
And other people might say, like, I could see us reading
00:50:37
a similar version of this book and saying like,
00:50:39
well, this guy's just way off, right?
00:50:40
Like, absolutely way off, not hitting any of the things.
00:50:42
But in this one, it's like, there's a beauty
00:50:44
in the simplicity.
00:50:45
So I mean, I'm resonating so far, but question six.
00:50:51
Is that yours or is that mine?
00:50:52
I think it's yours.
00:50:52
- That's me.
00:50:53
- So question six is the strategic question,
00:50:57
which is if you're saying yes to this,
00:51:00
what are you saying no to?
00:51:02
That's pretty brilliant.
00:51:03
And I like this approach.
00:51:04
This is something I think that I kind of naturally think
00:51:07
about a lot, but I like the way that he packages this.
00:51:11
There's a whole section in here where he talks about things
00:51:15
that are true, but useless.
00:51:16
And I love this.
00:51:17
This is actually one of my action items from this.
00:51:20
It's a good, busy, work smarter, not harder.
00:51:23
Be more strategic.
00:51:24
Those are all true, but useless statements.
00:51:26
So I want to actually ban, it's a good, busy.
00:51:30
- That one hit me too.
00:51:32
The exact same one hit me.
00:51:33
- Yeah, I feel like I end up saying that way too often.
00:51:39
Talk about how there's two types of no's.
00:51:41
There's a no of omission, and then there's a no of commission.
00:51:45
So no of omission means that I'm not gonna do this
00:51:48
just because I didn't think about it.
00:51:52
And I feel like if you find yourself getting overly busy,
00:51:57
this is the one that happens a lot.
00:51:59
You're not actively saying no, I'm not going to spend time
00:52:03
with my family, I'm not gonna sit down and eat dinner,
00:52:06
but you will, if you just continue to respond
00:52:08
to the emails that show up in your email inbox.
00:52:11
Then there's the no of commission,
00:52:13
which is where you actively, intentionally say,
00:52:17
no, I'm not going to do these things.
00:52:20
But the key principle here is that,
00:52:24
you are constantly saying no to things.
00:52:27
And so if you are,
00:52:32
this question is really just designed
00:52:33
to get you to recognize that.
00:52:35
And if you don't like the fact that you are saying no
00:52:38
to certain things, then maybe you should stop saying yes
00:52:42
to certain things.
00:52:43
- Yep, yep.
00:52:45
- Mentions that a yes is nothing without the no
00:52:47
that gives it boundaries and form.
00:52:50
And I think that's a pretty profound statement there.
00:52:56
We really need to be specific
00:52:58
and we really need to mean it when we say yes to things.
00:53:03
We can't just make yes the default.
00:53:05
It has to be the exception.
00:53:07
- Yeah.
00:53:09
The tie between stopping thinking did just,
00:53:14
yeah, I'm gonna say yes to this,
00:53:15
but like with every yes, there's a no,
00:53:16
with every, like they're attached together,
00:53:18
they're linked together.
00:53:20
'Cause I don't ever think about all the no's
00:53:23
that go along with my yes's and like that's a huge,
00:53:27
that's a huge one.
00:53:27
I would love to make that an action item.
00:53:29
I just don't know how.
00:53:30
Like I don't know how to make that an action item of like,
00:53:32
okay, every time I say yes,
00:53:33
do I have to like go into obsidian
00:53:35
and write down all the corollary no's
00:53:38
that are gonna come along with this?
00:53:39
That would work, but I don't think I'm gonna do it.
00:53:41
Like, but I think that would actually be
00:53:43
a really effective strategy before I would say yes
00:53:45
to any new thing.
00:53:48
Well, I think one of the ways that you can make sure
00:53:52
that this is working is just to like keep a log
00:53:56
of the things that you actually say no to.
00:53:59
Yeah.
00:54:00
My focus co-host, David Spardt,
00:54:02
has even created an app for this called the no list.
00:54:05
The no list, yeah.
00:54:07
So I think that's a good, a good barometer maybe
00:54:11
for if you're achieving balance with this,
00:54:14
but the other thing I wanted to mention
00:54:18
with this is like yeses,
00:54:20
the way you were describing this,
00:54:22
I felt like it very much was in alignment
00:54:25
with the way people say yes to too many things
00:54:30
is sort of the way that people have too many priorities.
00:54:33
They're probably correlated, you know?
00:54:36
And I remember when I read essentialism by Greg McKeown,
00:54:39
he actually defined priority
00:54:42
and it's like the first or prior thing.
00:54:44
It's singular, it's not multiple.
00:54:46
So all of these task managers, for example,
00:54:49
to have the multiple levels of priority,
00:54:51
they just drive me crazy because that's not
00:54:55
what that word means.
00:54:56
That's actually impossible.
00:54:58
If you have more than one priority, you have no priorities.
00:55:01
No priorities, yep.
00:55:02
Yeah, yeah, okay, the last thing I'll pull out of this,
00:55:07
this chapter was he gets into strategy a little bit here
00:55:11
and I like, you know, get my attention raises
00:55:16
anytime somebody says like,
00:55:18
okay, here's this concept called strategy.
00:55:20
And if you were gonna listen to anything about strategy
00:55:22
or if you were gonna read one book on strategy,
00:55:24
I always go, huh, if somebody's willing to make
00:55:27
like that strong of a statement,
00:55:28
like this is the thing to do on this.
00:55:30
And he talks about Roger Martin and A.G. Laffley's
00:55:33
playing to win.
00:55:34
Mike, have you read that book?
00:55:35
Do you have that book?
00:55:37
I think I have that book, but I haven't read it yet.
00:55:40
Okay, and so I put that in my list of,
00:55:44
okay, like at some point when I'm interested in strategy
00:55:47
or when I wanna go strategy more,
00:55:49
if this guy's saying it's, you know,
00:55:50
and again, he's built up this credibility with me.
00:55:54
I would not do this with just like every random person.
00:55:57
I'm not Mike Schmitz.
00:55:58
I mean, I'm not just gonna say like,
00:56:00
somebody recommends a book to me
00:56:01
and I just go out and buy it.
00:56:02
Like, sorry, like that's crazy.
00:56:05
But he then calls out,
00:56:07
they break strategy down into five core questions.
00:56:10
Winning aspiration and they're all,
00:56:13
well, sorry, four out of the five are what's
00:56:16
and one is a how.
00:56:17
Yeah.
00:56:18
So what's our winning aspiration?
00:56:20
What impact do you wanna have in the world?
00:56:21
Where will we play?
00:56:22
How will we win and then what management systems are required?
00:56:25
Like, I just think those are interesting questions
00:56:28
around strategy that this seems to check out, right?
00:56:32
Like, oh, okay, that would be an interesting book to read.
00:56:35
If we're gonna look at those five questions
00:56:37
and we're gonna analyze those from a strategy perspective,
00:56:40
I think that would be a cool book to read.
00:56:41
So I added one to the possible reading list
00:56:45
for a bookworm down in the future,
00:56:47
but not anytime soon.
00:56:49
All right.
00:56:50
All right, our last question is chapter seven.
00:56:54
It's the learning question.
00:56:56
And this question is very, very simple.
00:56:58
What was most useful?
00:57:01
All right, so, you know, when you get done,
00:57:03
you ask the what was most useful question.
00:57:05
Here he's talking about a concept called double loop learning
00:57:09
where basically you learn the thing
00:57:11
and then you kind of like relearn it or make connections
00:57:15
in my world.
00:57:16
And I think he talks about,
00:57:18
he uses this language as well.
00:57:19
But like, we would think about this as a reflection.
00:57:21
So we're gonna come in and it's like, okay,
00:57:24
you just did this design project.
00:57:25
You just did this report.
00:57:27
You just did whatever.
00:57:27
Let's reflect on what you learn.
00:57:29
Like, let's consider the things that you got out of this,
00:57:32
what could have gone better, what could have gone worse.
00:57:35
If you know anything about like agile scrum
00:57:38
and the sprint process and all of that stuff,
00:57:41
you have this intentional building session
00:57:43
at the end of agile scrum that is like lessons learned
00:57:47
and you're going back through this.
00:57:49
So he talks about it in terms of double loop learning.
00:57:53
And then he also talks about it in terms of like the ages model
00:57:56
where you have attention, generation, emotion and spacing
00:58:00
where this creating and sharing
00:58:03
and then revisiting different things
00:58:05
is one of the things he'll bring back in.
00:58:08
I think the last thing I'll say about this one
00:58:10
is that it helps in six different ways.
00:58:14
I'm not gonna go through all six of the ways
00:58:16
that he said that this, what was most useful helps.
00:58:19
But I liked this.
00:58:20
Like I thought this was good, you know, feedback, judgment.
00:58:24
It personalizes it.
00:58:25
I think this question is more effective
00:58:27
if I'm being very, very, if I'm being very critical here
00:58:31
and I don't mean that in the bad way.
00:58:33
What was most helpful, what was most useful for you?
00:58:36
All right, like, so if you added the for you there,
00:58:39
I think that makes that question stronger.
00:58:40
So what was most useful for you?
00:58:42
- Yeah, I like that.
00:58:45
He also mentions the OBT, the one big thing
00:58:47
which is worth remembering.
00:58:50
I think this is a cool concept.
00:58:51
So I do something a little bit different
00:58:54
but sort of related when I bring my book notes
00:58:58
into obsidian is I will force myself
00:59:01
to write a three sentence summary
00:59:03
of the entire book at the top.
00:59:05
Which is really just, okay, I've gone through all this stuff.
00:59:08
And even when I bring those things over,
00:59:10
I've reread all my notes.
00:59:12
There's a lot here.
00:59:14
How do I condense this down into something
00:59:16
that is like the elevator pitch version of this
00:59:19
so that it has a much better chance of sticking around.
00:59:25
I feel like it's easy to,
00:59:28
if you're gonna do a coaching call, for example,
00:59:30
or coaching meeting, even if it's a 10 minute meeting,
00:59:34
you may have a lot of notes that you've taken.
00:59:38
And at that point, you've got this list of notes,
00:59:42
you stick it in notion or something,
00:59:44
so you've got a record of it.
00:59:45
We can follow up on all these action items, right?
00:59:47
But people will not do anything with it.
00:59:52
You will have the same conversation the next time around.
00:59:55
- I've been there.
00:59:56
- Yeah, I've been there.
00:59:57
- Yeah.
00:59:58
So I feel like, again, pretty brilliant,
01:00:01
as we're walking away from this,
01:00:03
what is the one big takeaway
01:00:07
that you're gonna do something with?
01:00:09
And if that was the only thing that you took action on
01:00:12
from the whole coaching call,
01:00:13
but you did that every single time you had a meeting,
01:00:16
how different would your meetings be?
01:00:18
- Yeah, yeah, absolutely, absolutely.
01:00:22
Okay, so Mike, this is where I need to ask you
01:00:26
how you wanna handle this every,
01:00:28
use every channel to ask a question.
01:00:30
- Yeah.
01:00:31
- I didn't get a lot on this, I get it,
01:00:33
and I understand that essentially it doesn't have
01:00:37
to be a one-on-one face-to-face kind of meeting
01:00:39
where I'm asking you these questions verbally,
01:00:40
I can do this via email.
01:00:42
I didn't get much other than that.
01:00:44
Like, don't ever hesitate to ask a question,
01:00:46
it's basically my takeaway from this last master class.
01:00:49
It's like, just ask, always ask,
01:00:52
always ask no matter how you need to ask.
01:00:53
- So this is, you know, the when I, instead of I will,
01:00:59
the format I have for this is when I get an email message
01:01:01
it triggers the advice monster.
01:01:03
Instead of writing out a long, thorough answer,
01:01:06
I will ask one of the seven questions.
01:01:08
I think that encapsulates it perfectly.
01:01:10
So he's given us these seven questions,
01:01:11
and I think in certain scenarios,
01:01:14
you could just work through all of these seven questions
01:01:18
in a single session.
01:01:20
But the brilliance of this is that he's assuming
01:01:25
you're gonna have regular back and forth conversation,
01:01:27
whether it is via email or via Slack
01:01:31
from people that you work with on a regular basis,
01:01:34
and they are going to ask you for things.
01:01:37
And based on the context, you can use one of these seven
01:01:42
questions to kind of flip the script
01:01:46
on the way that that conversation is going
01:01:49
and make it a much more productive conversation.
01:01:52
So this is, again, brilliant.
01:01:55
I'm overusing the word brilliant, but this is great
01:01:57
because I remember when I was in the digital marketing agency,
01:02:04
there's, I don't like the term managing from below,
01:02:12
but that's really what it kind of is.
01:02:15
You're not trying to manipulate the people above you,
01:02:19
but you recognize that there's people in positions
01:02:24
where they're focused on their objectives
01:02:26
and they're the boss, so they just ask for things.
01:02:29
And it's kind of, you may agree with things
01:02:35
in certain scenarios, but you kind of don't understand
01:02:38
how it impacts the person that you're making
01:02:40
that request to on a day-to-day basis.
01:02:42
If the CEO asks you to do something,
01:02:45
even though we've all agreed, we're only gonna check
01:02:48
our Slack messages a couple times a day,
01:02:51
once in the morning, once in the afternoon,
01:02:52
so we can focus on the important work.
01:02:54
If the boss asks me for something,
01:02:56
I feel like I gotta get back to him right away.
01:02:59
So it's like all the norms, all the conventions,
01:03:01
all the rules get broken unless you've really got a culture
01:03:03
that's reinforced that stuff.
01:03:05
And no, this is the way that we play by,
01:03:07
the rules that we play by and everybody plays
01:03:09
by those same rules.
01:03:11
So if you find yourself in a position
01:03:14
where it's like they're asking me to do this thing
01:03:17
and it feels like I want to do this thing
01:03:21
because they're asking me to do it,
01:03:22
but also this isn't really the best use
01:03:25
of my time, energy and attention right now.
01:03:29
Sort of the way out of that is to just throw it back at them
01:03:34
by asking one of these questions.
01:03:37
So I feel like this short little section
01:03:42
for most people who are not at the top
01:03:45
of the organizational chart,
01:03:48
this is where you get the most benefit
01:03:51
from this entire book.
01:03:53
'Cause you can instantly start doing this.
01:03:56
- Yeah.
01:03:58
Okay, so we go to the conclusion,
01:04:00
or so we're in the conclusion right now,
01:04:01
like so now we're officially properly in the conclusion.
01:04:04
And he says words here that I think are very, very valuable
01:04:07
and I think he said them before,
01:04:10
but they stuck more with me here
01:04:12
where he's talking about training managers
01:04:15
to be more coach-like and I think about management
01:04:19
and I think about managers
01:04:20
and I think about managers getting burned out
01:04:22
and managers being like, all I do is go to meetings
01:04:25
and managers being, all I do is solve other people's problems.
01:04:27
All I do is put out fires.
01:04:28
All I do is all I do is,
01:04:30
and I can't help but think, Mike,
01:04:32
that like if you do this,
01:04:35
he says the real secret sauce here is building curiosity.
01:04:38
Okay, like that's a way to perspective on this.
01:04:42
You're really teaching people how to solve their own problems
01:04:46
and you're teaching people to get better
01:04:48
at solving their own problems
01:04:49
and you're coaching them to then go do that,
01:04:52
which means this gets you out of the,
01:04:55
I've been putting out fires all day
01:04:57
and it gets you more into the,
01:04:58
I've coached and taught people how to put out their own fires.
01:05:02
I've coached and taught people how to bring me solutions
01:05:06
to where now as manager or as leader,
01:05:08
my job is to make the final decision
01:05:10
because the person can't,
01:05:12
like for whatever reason, whether they're role
01:05:14
or you know, whatever it is, they can't
01:05:15
or they realized in their solution after they've solved this,
01:05:19
they need me to do this, like they need my help
01:05:22
to go and solicit to the people above me
01:05:24
or whatever it might be.
01:05:26
Like, I just can't help but think that it's like these
01:05:29
and I don't know if these seven questions
01:05:31
are the best seven questions in the world,
01:05:33
but I can tell you like, I see the logical chain.
01:05:37
I see the argument here that says,
01:05:39
the reason why this is so effective
01:05:41
is because it puts more of the agency
01:05:46
on the people to do their own thing.
01:05:49
It takes them less on depending on me
01:05:53
and that's what I wanna do as a coach.
01:05:55
I wanna make you better at doing the job
01:05:59
and then I can do my job more effectively
01:06:01
and I'm just like, I mean, I know, like I was just like,
01:06:05
oh my gosh, this just makes sense.
01:06:08
Like this is like a, like this is cool.
01:06:10
Like I like this.
01:06:11
So like that was a big thing that came out
01:06:13
of the conclusion for me.
01:06:15
- Yeah, there's five different points
01:06:17
that you mentioned many coaching conversations have
01:06:20
and this I think really articulates the pain
01:06:24
that a lot of coaches, managers, leaders will experience.
01:06:29
Too much baggage, too much certainty,
01:06:31
wander off path too quickly,
01:06:33
work way too hard to get back on the path
01:06:35
and exhaustion at the end.
01:06:38
I've felt that for sure.
01:06:40
And I think the seven questions that he gives you here
01:06:45
plus using every channel to ask a question,
01:06:50
this is addressing the major issue
01:06:53
that you were just describing,
01:06:55
where if you are in a management position,
01:07:00
let's just say you're maybe not even a business owner.
01:07:05
Like there are people that you work with,
01:07:07
but if you have trouble delegating,
01:07:09
it's probably because you feel like you can do it better
01:07:13
or you can do it quicker than it would take you
01:07:16
to give it to somebody else to do, okay?
01:07:19
So step one is recognizing I can't do all this myself,
01:07:24
I'm going to delegate it.
01:07:25
What happens when you start delegating it though
01:07:28
is that people have questions
01:07:31
and that's where the advice monster stuff
01:07:33
is really easy to fall into.
01:07:36
So what he does here is I think he gives you
01:07:41
the quickest, most efficient way to navigate that
01:07:47
to the point where you are now no longer required
01:07:51
to do the thing, because that's really hard to do.
01:07:56
But if I were to summarize all of the advice in this book,
01:08:00
it's basically don't offer advice,
01:08:03
just ask questions, just ask these questions,
01:08:07
ask these questions all the time.
01:08:10
And then at the end of this section,
01:08:11
he talks about how you do need to find your own questions
01:08:14
and find your own voice.
01:08:15
But the real secret sauce he says is building
01:08:17
that habit of curiosity.
01:08:19
If you are trying to affect organizational change,
01:08:23
this is what you do.
01:08:25
This makes the biggest impact.
01:08:26
Is you build that habit of curiosity
01:08:28
and you empower the people to do the things
01:08:31
that you need them to do.
01:08:33
And if they need help, you let them ask for help
01:08:36
or you use that question, how can I help you?
01:08:40
What is it that you want me to do for you?
01:08:42
You know, that sort of thing.
01:08:45
But you don't just jump in, superman,
01:08:47
try to save the day because that just makes it harder
01:08:50
and it's gonna take longer to get to the point
01:08:52
where things are actually clicking.
01:08:55
- Absolutely.
01:08:56
Did you see at the end of this chapter
01:08:58
where he basically gave the bookworm reading list?
01:09:01
- Oh, I don't remember that.
01:09:02
No.
01:09:03
- He's like, if you could read a book on self-management,
01:09:06
blah, blah, blah, blah.
01:09:06
- Oh, yeah, I did see that.
01:09:08
- If you could read a book on organizational change,
01:09:09
blah, blah, blah, blah, blah, blah, like,
01:09:10
and I was like, well, this is pretty much the bookworm shred.
01:09:14
That one bookworm shred, that one.
01:09:15
Or, you know, it's the, we should read that one.
01:09:17
We should read that one.
01:09:18
We should read that one.
01:09:19
Like, I just, I mean, it just, it doubled down,
01:09:22
tripled down, whatever you wanna say on the whole,
01:09:25
you know, this guy speaks our language.
01:09:27
Or, sorry, I shouldn't speak for both of us.
01:09:29
This guy speaks my language.
01:09:30
And I'm, I was a fan of what's going on here.
01:09:34
So, all right, Mike, I'm good.
01:09:36
I don't have anything else.
01:09:37
Is there anything else you wanna say about this one
01:09:38
before we move to action items?
01:09:40
- Nope, let's do it.
01:09:41
- All right, so action items.
01:09:42
I'm only gonna take on one action item from this book.
01:09:46
I want to take on more,
01:09:48
but I don't think that is a healthy thing
01:09:50
for me to do right now.
01:09:51
So, what I'm going to commit to is I'm going to commit to,
01:09:55
I wanna post these seven questions
01:09:58
and then probably Terra, the Terra model,
01:10:01
'cause I thought that was interesting.
01:10:02
I, like, just thinking through that one
01:10:04
and what it would mean.
01:10:06
Somewhere where I'll see them.
01:10:08
So, it's probably gonna be like on my desk at work,
01:10:11
or to, like, the bottom of my monitor,
01:10:14
because I just kinda wanna keep these things
01:10:16
rolling through my brain.
01:10:18
Like, I want to keep these questions rolling through my brain.
01:10:20
I coach students, I mean, not surprisingly, all the time.
01:10:24
I mentor students, I advise students, I coach students.
01:10:26
I did not wanna get into that conversation today
01:10:29
about what's the difference between coaching
01:10:30
and mentoring and advising and leading.
01:10:31
Like, I didn't wanna get into that.
01:10:32
Like, I just kinda wanted to let that ride.
01:10:34
But, like, these things,
01:10:37
these are things I do all the time.
01:10:39
And then, I think what's gonna happen
01:10:40
is if I make these more visible,
01:10:43
and then I use that kinda minimum product,
01:10:47
or minimum usage principle,
01:10:50
okay, I just ask this question.
01:10:52
And if it's there for me, it's like, okay.
01:10:54
How can I pop that question off to that student
01:10:57
and just see how it works?
01:10:58
And just see how it plays out.
01:10:59
So, that's what I'm committing to.
01:11:00
I'm gonna post the seven questions,
01:11:02
and I'm gonna kinda see, do they influence my interactions
01:11:07
with people that I coach, lead, mentor, advise?
01:11:09
That's the one I'm committing to.
01:11:10
What about you?
01:11:11
What are your action items?
01:11:12
All right, so I've got two.
01:11:14
The first one is to start asking the aw question,
01:11:18
which is, and what else?
01:11:20
And specifically with the different coaching scenarios
01:11:24
where I offer some sort of coaching inside of the library,
01:11:27
but I feel like there's probably other places
01:11:30
that I can use that as well.
01:11:33
But those specifically are the ones
01:11:34
that I want to address.
01:11:36
And then the other one was to ban
01:11:39
the true but useless statements,
01:11:41
specifically, it's a good busy.
01:11:43
Never wanting to hear myself say that again.
01:11:46
I said it like multiple times while I was reading this book
01:11:48
and I was like, ah, all right.
01:11:50
It's gonna frustrate itself.
01:11:51
All right, style and rating, it's my book.
01:11:54
I will start, Mike, you're not going to be surprised
01:11:57
by this one.
01:11:59
I am actually just trying to figure out
01:12:01
like how I don't give it a five.
01:12:05
Like, I just think this is a really good book.
01:12:08
It was concise, it was valuable.
01:12:12
I immediately see how it's going to impact my life
01:12:15
and I immediately see how it's going to be useful.
01:12:18
I by no means think these are the seven best questions
01:12:22
that have ever been asked in the history of the world.
01:12:24
I just don't think that's true.
01:12:26
But that wasn't my goal.
01:12:27
Like my goal wasn't going into this book
01:12:29
to thinking like, oh, he's gonna tell me
01:12:31
the seven questions that will change,
01:12:34
change the world and revolution.
01:12:35
No, it was a, how do we become a better coach?
01:12:38
And then he said, here are seven questions
01:12:40
that make you a better coach.
01:12:40
And I think the guy hit the nail on the head.
01:12:43
Like I think these are seven questions
01:12:46
that if you use them, no matter how you use them,
01:12:49
no matter how much you use them,
01:12:51
they will make you a better coach.
01:12:53
In terms of the style, I liked his writing style.
01:12:58
Like it didn't, by no means bothered me.
01:13:01
I thought it was clean.
01:13:02
I thought it was clear.
01:13:04
I understood what he was saying.
01:13:06
I think the biggest, how do I say this?
01:13:09
The biggest complaint and/or rub I have with the book.
01:13:12
But it's not even that big of a complaint.
01:13:14
So I don't even like using that word.
01:13:17
I didn't really think the like question masterclass thing
01:13:22
was structured well or organized well.
01:13:25
Like I thought that was like clunky and kind of weird.
01:13:29
I was fine with it.
01:13:30
It didn't distract me from the book.
01:13:32
I saw what he was doing after like the first two
01:13:34
or three of them. I was like, okay,
01:13:36
I get what we're doing now.
01:13:37
We're tying back into that habit thing
01:13:38
and we're gonna go from there.
01:13:40
But I just thought that could have been done better,
01:13:43
but it's not enough for me to knock it down a point
01:13:46
or even a half a point or anything like that.
01:13:48
So for me, this book's a five star book.
01:13:51
If you're interested in coaching yourself
01:13:54
or you're interested in coaching other people
01:13:57
or you're in a management role
01:13:58
where you interact with people a lot
01:14:00
and help them through coaching type situations,
01:14:03
I think the book is too easy to read not to read it.
01:14:07
Like I think you should just pick it up,
01:14:10
give it a shot and see what pieces of it
01:14:12
you can implement in your coaching strategy.
01:14:16
What about you? What's your thought?
01:14:18
- All right.
01:14:19
Well, I think I'm gonna meet you at the five stars.
01:14:25
I feel like this is a very applicable book
01:14:30
for just about anybody in the bookworm audience.
01:14:33
You don't have to be a manager.
01:14:36
You don't have to be a coach.
01:14:39
I think that he talks about this early on
01:14:43
about how you need a coaching habit.
01:14:45
That applies to everybody.
01:14:47
And if you're a parent,
01:14:50
if you're involved in a non-profit organization,
01:14:54
like a church or a ministry,
01:14:56
I mean, there's so many ways
01:14:59
you can apply these principles.
01:15:01
He makes it really easy to take the principles
01:15:05
from this book and start getting immediate benefit from them.
01:15:09
I mean, this book could have been,
01:15:11
I feel like a lot longer.
01:15:13
He could have dove a lot deeper into the philosophy
01:15:17
behind each one of these questions.
01:15:19
He kept it short, he kept it concise.
01:15:22
He's a very engaging writer.
01:15:24
He tells a lot of funny stories.
01:15:25
He's got a self-deprecating sense of humor.
01:15:28
Like there's one story in here.
01:15:30
I think it's maybe the conclusion where he talks about,
01:15:34
yeah, 'cause talk about how many coaching conversations
01:15:37
are harder than they need to be.
01:15:39
He goes camping and he gets lost.
01:15:42
And he's been walking for hours and he sets up camp.
01:15:46
Then he finds somebody stumbles onto his campsite
01:15:48
and he realizes that he's gone like a couple hundred yards
01:15:51
from where he parked his car
01:15:54
'cause he lost his way.
01:15:55
Like, I don't know, it's a really interesting read.
01:15:59
I think even if you have no interest in the topic,
01:16:03
you might still enjoy reading this one.
01:16:06
Yeah.
01:16:06
And I think that there's just so many ways
01:16:09
that this can benefit your life that it's worth the time
01:16:14
that you would invest to read it.
01:16:16
Again, it's pretty short.
01:16:18
I don't know.
01:16:20
Do you think you could probably finish it
01:16:21
in like two, three hours maybe?
01:16:23
Oh, yeah, if you're any kind of a normal to speedy reader,
01:16:28
you can easily do it in a couple hours.
01:16:30
Yeah, it's packaged really cleanly.
01:16:33
It's really easy to pick up and crank through it
01:16:40
and I feel like it's time well invested.
01:16:44
There's not much fluff, there's not much filler here.
01:16:49
We talk sometimes or I talk sometimes about people
01:16:52
and they're like signature books,
01:16:54
the book that they were born to write.
01:16:56
It feels like, and he's got other books out there
01:16:58
so maybe he would disagree with this now,
01:17:00
but I feel like this is the one, you know?
01:17:04
You can tell this is a signature book.
01:17:11
So yeah, and it's like the coaching habit.
01:17:15
If you were to ask someone,
01:17:19
I wanna get better at coaching.
01:17:20
What book do I read?
01:17:23
It's right there in the title.
01:17:25
It's kind of unique.
01:17:26
I don't think there's many that you could do that.
01:17:27
There's a handful, I think, over the course
01:17:30
of all the books that we've read for a book where it's like,
01:17:32
well, I would recommend this one for someone
01:17:35
because they're approaching this specific way.
01:17:38
This is like the cleanest.
01:17:41
I need help with X, what do I do?
01:17:43
And then you read this book and it gives you an instant upgrade
01:17:50
to the leadership coaching conversations that you have.
01:17:55
Yeah, even if it's not something that you feel like
01:17:57
I need to address this problem in my life,
01:18:01
I think anybody benefits from reading this.
01:18:03
- I agree.
01:18:05
Mike, did you recommend this to us?
01:18:07
Did this come from you or did I just randomly find this one?
01:18:10
- You came across this and when you came across it,
01:18:12
I was like, oh yeah, I did read that book.
01:18:14
That would be really good.
01:18:15
So I sort of forgot about it for a while.
01:18:18
But this is one I completely fell into and man, am I glad I did,
01:18:21
right?
01:18:22
Whatever recommendation engine put this in front of my face,
01:18:24
I am grateful for it because I just think this is a great book.
01:18:27
Okay, so let's put the coaching habit on the shelf.
01:18:32
Mike, you have the next book, What's Next?
01:18:34
- I do.
01:18:35
The next book that we are going to read is gonna be interesting.
01:18:40
It is The Science of Storytelling by Will Store, S-T-O-R-R.
01:18:45
And I'm not sure if you've looked at this one yet.
01:18:47
Have you?
01:18:48
- I have not.
01:18:49
I haven't had a chance to look at it yet.
01:18:50
- So it's basically a, it's a book,
01:18:55
but it's essentially a creative storytelling class.
01:19:00
So I think this one, this could go one of two directions.
01:19:09
This could be either just like way over our heads
01:19:12
and we didn't know what we got into when we started this
01:19:15
because who takes a creative storytelling class?
01:19:20
At least with like Matthew Dixon's story worthy,
01:19:22
it's like, hey, you should just get better at telling stories
01:19:24
'cause this will benefit your everyday life.
01:19:31
But also like, I think that's a really cool premise.
01:19:35
If you've got someone who has taught
01:19:36
like a master class version of something
01:19:38
and then they wrote a book about it,
01:19:40
that's kind of cool.
01:19:42
Yep.
01:19:43
- I'm excited for it.
01:19:44
I like different styles of books, so I'm excited for it.
01:19:48
- All right, what's up with that?
01:19:49
- I'm up after that, this is the six types
01:19:53
of working genius by Patrick Lencioni.
01:19:58
This is a book from a couple years ago,
01:20:00
but Mike mentioned earlier when we got it,
01:20:04
when we were talking about what my next book would be
01:20:07
that basically this seems to be where Lencioni has gone.
01:20:10
Like that's like kind of his bread and butter now,
01:20:12
what he's really focusing on.
01:20:13
So I think this will be fun, the description of it,
01:20:18
where he basically talks about these six different types
01:20:22
of people that you would work with
01:20:25
and the model for ranking them and stuff.
01:20:27
I think it sounds like an interesting book,
01:20:28
so I'm excited to branch into this one.
01:20:31
- I am a big fan of Patrick Lencioni, by the way.
01:20:34
Five Disfunctions of a Team is like one of my favorite books
01:20:37
of all time, and I know some people have like PTSD
01:20:41
from that being brought up in their corporate environments.
01:20:44
I've heard stories of people who are like
01:20:47
their leadership teams, bring a whole like boxful,
01:20:53
these books to a meeting, like you people are dysfunctional
01:20:55
here, read this, like that's not what it's about.
01:20:59
- But Patrick Lencioni's style is just so interesting.
01:21:03
- And I've never read any of, I've heard about him
01:21:06
and I've heard he writes like good books,
01:21:07
I've never read any of his books though.
01:21:09
- So most of his books are fables.
01:21:11
They're like, even the Five Disfunctions of a Team,
01:21:14
it's a framework that he's teaching there,
01:21:17
but he teaches it through a narrative, through a story,
01:21:20
and then at the end he kind of ties it all together.
01:21:23
So this will be interesting.
01:21:25
This is a little bit of a diversion, I feel like,
01:21:29
because he's just straight up productivity book style,
01:21:32
teaching us the framework, but.
01:21:35
- All right, Mike, do you have any gat books for,
01:21:38
between now and next time?
01:21:40
- Ooh, yes, actually I just finished one.
01:21:45
I didn't finish Walden, but I did finish,
01:21:49
I did finish predictable profits by Stu McLaren.
01:21:54
And Stu McLaren is the guy behind membership.io,
01:21:57
so he's kind of a membership guy.
01:21:59
And pretty cool profits is really all about like,
01:22:02
you're trying to start a membership community
01:22:04
and he talks you through everything
01:22:06
that you might possibly want to know.
01:22:08
The part of this that really I liked though,
01:22:11
was the fourth part, which is,
01:22:13
okay, you've got your membership set up,
01:22:15
like how do you deliver the content
01:22:20
or the coaching, whatever, in that membership
01:22:23
in a way where your members get the most out of it.
01:22:27
That was really good.
01:22:28
It definitely went along with some of the stuff
01:22:31
that talked about in the coaching habit here.
01:22:34
And really it couples with something I picked up
01:22:37
at the new media summit,
01:22:39
which is that people don't want information,
01:22:40
they want transformation.
01:22:42
Like he talks about, you don't want a whole bunch of courses,
01:22:46
you want simple frameworks that you're leading people through
01:22:48
and you want to deliver results as opposed to,
01:22:51
hey, there's more stuff that you can do.
01:22:54
And it's really got me thinking about changes
01:22:56
that I want to make to the library, so.
01:22:59
- Well, in that statement right there,
01:23:01
I didn't put it together the first time you said it,
01:23:03
but people don't want information,
01:23:04
they want transformation.
01:23:05
Man, I see that with my students all the time too.
01:23:08
Like they don't need another class
01:23:09
where somebody's a lecture in Adam and mare, mare, mare,
01:23:11
like they want to be better at what they're thinking,
01:23:15
they want to have a new skill.
01:23:16
Like that's a really cool phrase.
01:23:20
So thanks for that one.
01:23:21
Okay, so mine would be next, it's homie.
01:23:26
Sojourners and strangers.
01:23:28
Again, it's a theology book.
01:23:30
They're gonna be theology books
01:23:32
until the end of April.
01:23:34
I'm slightly behind on my theology books right now
01:23:37
because of all the other things that are happening in life,
01:23:40
but you know what, we're just gonna keep plowing.
01:23:42
We're gonna keep pushing through
01:23:43
and everything's gonna go.
01:23:44
So Mike, if I'm boring you with all of my doctorate
01:23:48
and theology books, I'm sorry,
01:23:50
but that's where it's gonna stay.
01:23:52
It's gonna stay away. - It's all right, it's all right.
01:23:54
- Okay, so thanks for listening.
01:23:57
If you are interested in more of what we do,
01:24:00
we recorded a slightly longer pro show before this show.
01:24:04
It was, we were talking about using LLMs
01:24:08
and using AI to create cool things
01:24:10
and how we've been exploring that.
01:24:12
So if you're interested in that, you can check that out.
01:24:16
It's through our Patreon membership.
01:24:18
You go to patreon.com/bookwormfm
01:24:20
or you can go to bookworm.fm/pro.
01:24:23
$7 a month, not only do you get the additional content
01:24:27
that we throw in the front of the show,
01:24:29
but you also get a bootleg that's released right after,
01:24:32
so we take the live recording and we dump it down
01:24:35
and we turn it loose quickly.
01:24:38
You get a wallpaper, a bookworm wallpaper,
01:24:40
and then Mike has generously offered us
01:24:42
his reading masterclass from the library.
01:24:45
So you can take that, Mike, I forget how many hours that is.
01:24:49
It's like two or three hours, isn't it?
01:24:50
Something like that. - Yeah, it was
01:24:52
almost three hours, I believe.
01:24:54
- Yeah, so you can take his reading masterclass as well
01:24:57
for that.
01:24:58
But if you're interested in supporting the show,
01:25:00
it helps with servers and websites and all of those things
01:25:03
and memberships to different things,
01:25:04
but we would greatly appreciate that.
01:25:06
And to those who do support us, we thank you so much.
01:25:09
- All right, so Corey is too modest.
01:25:11
The Pro Show, he built a plugin that takes Obsidian Tasks
01:25:15
and puts them in Omnifocus, but there's a really cool,
01:25:18
super awesome, special feature
01:25:22
that you'll have to listen to the Pro Show to get.
01:25:23
Corey, I'm gonna put you on the spot here.
01:25:25
Are you willing to share that plugin
01:25:27
with the people who join the Bookworm Pro membership?
01:25:31
- I am 100% willing to share that with them.
01:25:34
The other thing this will let me do
01:25:35
and this will tie into the Pro Show stuff,
01:25:38
it'll let me talk to LLMs and Claude
01:25:41
about how you post a plugin publicly, right?
01:25:45
Like, that'll be fun too.
01:25:48
Or I'll get the demo with some other people
01:25:51
before I post it publicly, so that'll be fun.
01:25:53
- All right, well there, you heard it here first, folks.
01:25:56
If you want Corey's awesome plugin,
01:25:58
then sign up to support the show, we'd really appreciate it.
01:26:02
- Here's what I'll tell you,
01:26:03
if we get one new member, I will put it on the community,
01:26:06
I will submit it to do community plugin.
01:26:09
Let's see if it can become a community plugin.
01:26:11
- No, I think you should just throw it up in the Patreon.
01:26:13
- Oh yeah, okay, I can throw it in the Patreon for sure.
01:26:15
Yeah, absolutely.
01:26:16
- All right, cool, so Bookworm.fm/Pro,
01:26:19
if you're reading along with us,
01:26:21
pick up the Science of Storytelling by Will Store
01:26:25
and we'll talk to you in a couple of weeks.